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Privacy Policy
Terms & Conditions

Privacy Policy

Effective Date: 5/17/25
Last Updated: 5/17/25

This Privacy Policy explains how The Zona Studio LLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website at https://thezonastudio.com, contact us, or engage with our services.

1. Who We Are

The Zona Studio LLC is the official Voice/Piano Teaching Studio of Dr. Regina Zona. We offer private music instruction, online courses, audition preparation, and career coaching for singers and musicians. We send standard notifications about customers’ purchases or relationships with our business. We answer customer questions and use conversational messaging. We promote our products/services.

2. What Information We Collect

We collect personal information you provide when you:

  • Fill out a contact or inquiry form
  • Sign up for lessons, services, or courses
  • Join our email or SMS marketing list
  • Communicate with us via phone, email, or text

This may include:

  • Name
  • Email address
  • Phone number
  • Payment information (processed securely via third-party payment providers)
  • Any additional information you choose to provide in a message or form

We may also collect non-personal data via cookies, such as:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on the site

3. How We Use Your Information

We use your information to:

  • Schedule and manage music lessons or services
  • Respond to your questions or requests
  • Provide transactional communications (e.g., appointment confirmations, payment receipts)
  • Deliver updates, announcements, or promotional offers (only with your consent)
  • Improve our website and offerings through analytics

4. SMS Messaging Terms & Conditions

The Zona Studio LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
  • Data Usage: We use your data solely for sending messages regarding appointment reminders, notifications and customer support.
  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.
  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
  • MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
  • Messages are recurring, and message frequency varies.
  • Contact The Zona Studio LLC at +19142979567 or le*****@***********io.com for HELP or to STOP receiving messages.
  • Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to le*****@***********io.com or +19142979567. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
  • You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.
  • Non-Sharing Clause: We do not share your data with third parties for marketing purposes. (The Zona Studio LLC will not sell, rent, or share the collected mobile numbers.
  • All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

5. Data Sharing

We respect your privacy.

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We do not transfer or share consumer data with any external organizations under any circumstances, including service providers, even with your consent.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Understand how users interact with our website
  • Improve site functionality and user experience

You can disable cookies through your browser settings, but some features of our site may not work properly as a result.

7. How We Protect Your Information

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no online data transmission or storage method can be guaranteed to be 100% secure.

8. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing emails or texts at any time
  • Withdraw your consent for data collection (where applicable)

To make any of these requests, please contact us at le*****@***********io.com.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

10. Changes to This Policy

We may update this policy periodically. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page regularly for the latest information.

11. Contact Us

If you have any questions about this Privacy Policy, SMS terms, or how your data is handled, please contact:

The Zona Studio LLC
Email: le*****@***********io.com
Phone: 914-297-9567
Website: https://thezonastudio.com